Match.com
Q. What is a Match.com Gift Subscription?
A. A Match.com Gift Subscription allows the recipient to communicate with other Match.com members, and Gift Subscription membership includes ALL the features available to other subscribers, including email, IM and smart search tools to help you find just the person you’re searching for.
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Q. How can I purchase a Match.com Gift Subscription?
A. To purchase a Gift Subscription, please
contact
customer care.
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Q. I received a Gift Subscription. How do I redeem it?
A. You can find the page to redeem your Gift Subscription a number of ways: The easiest way is to click on the link provided in the Gift Subscription email you received. This will take you to the starting page and will also provide all the necessary access information we will need in order to verify your Gift Subscription. You may also click on the Gift Subscription link located in the footer of each Match.com Web page. However, you will need your access codes from the Gift Subscription email in order to complete the process. Or, you may choose to
redeem your Gift Subscription
now!
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Q. Can I use my Gift Subscription with my regular Match.com account?
A. Yes, as long as the recipient is not utilizing an existing subscription! Click Redeem my Gift Subscription and we'll get you started by asking you to log in with your regular user name.
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Q. Do I have to have a credit card to redeem my Gift Subscription?
A. No! The Match.com Gift Subscription is a gift from the sender. But we know you'll love it here, and we will prompt you when your Gift Subscription is close to ending. At that point, you may choose one of the regular subscription packages to continue connecting and using Match.com's subscription-only features, such as sending and receiving email and checking out Who's Viewed your profile.
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Q. When does my Gift Subscription take effect?
A. Your Match.com Gift Subscription will take effect as soon as we process the verification codes you received. The confirmation messaging will provide start and end dates for your Gift Subscription and will help you take the next step toward meeting your matches!
Get started today!
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Q. I lost my Gift Subscription email. How can I get the verification codes I need to activate it?
A. If you lost your Gift Subscription email, please
contact
customer care. They will be able to look up your information and assist you further.
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Q. What happens when my Gift Subscription ends?
A. We will prompt you with an email advising you that your subscription will be ending. At that time, you may
subscribe online
or
contact
customer care. We know you'll want to continue using all of Match.com's great subscription-only features and we value your choice to continue using the world's #1 dating site.
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Q. Can I use my Gift Subscription more than once?
A. No. Once the Gift Subscription has been redeemed, it is no longer available. It cannot be put on hold or transferred to another member.
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