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Match My Friends

Q: What is Match My Friends?
A: Match My Friends is an innovative new way for friends to help one another find more dating success. Friends and family can invite a single person to join Match.com and help them stand out online by telling why they are such a catch! And Match.com members can get more attention online, thanks to testimonials written by their friends and family that reveal what makes them so wonderful.
Q: Why am I asked to provide my first and last name, isn’t Match.com anonymous?
A: Yes, we need your name so your single friend knows who the invitation is from. No worries, your name will not appear to other members anywhere on the site and only your friend will see it.
Q: I’m not single. How can I be assured I’m not joining Match.com?
A: Joining Match My Friends does not register you as a Match.com member. Only your relationship (e.g. mom, friend, co-worker) and the testimonial you write will be visible to Match.com members.

Add a Friend

Q: How many friends can I invite to join Match.com?
A: You can invite as many single friends and family members as you wish.

Add a friend »
Q: Will I be notified when my friend accepts or declines my invitation?
A: While a notification is not sent via email, your Match My Friends page allows you to see the friends that have accepted or are still pending acceptance. If a friend does not appear on this page, they either decided to decline the invitation at this time, or 30 days passed before they had an opportunity to accept. After 30 days, unaccepted invitations are automatically deleted.
Q: My friend might already be a Match.com member. Can I still send them an invitation?
A: If your friend is already a member, ask them to send you an invitation to write a testimonial for them.

Don’t know if they are a member or not? If you send them an invitation, they will be able to add the testimonial you wrote to their profile (and the photo, if you uploaded one).

Send them an invitation »
Q: How do I edit the profile information I entered for my friend?
A: Once written and the invitation has been sent, your friend is the only one who may edit their profile.
Q: How do I upload more photos for my friend?
A: After the initial upload (just one photo at this time), only your friend may add additional photos to their profile.
Q: Why did my friend’s name disappear from my list of Open Invitations?
A: They either accepted your invitation and are now listed under Friends Who’ve Accepted Your Invitation, or decided to decline the invitation at this time, or 30 days passed before they had an opportunity to accept. After 30 days, unaccepted invitations are automatically deleted.

Find Matches (Search)

Q: How many matches can I find and send to my friend?
A: You can send up to 6 matches per email, and you may send as many emails as you’d like.
Q: Will the matches I find for my friend realize they’ve been selected?
A: No.
Q: Can my friend communicate with the matches I send them?
A: Once they accept the invitation they become a Match.com member. They may flirt for free with any member of interest to them. After becoming a subscriber, they may also send emails or instant messages. Buy them a gift subscription » to give them access to all of Match.com’s premium features.
Q: I was finding matches for my friend and came across a member’s profile that concerned me. How do I report it?
A: We strive to present only Profiles of real people who are on Match.com for the right reasons. Members of our customer care team review all Profiles before they are posted, but we rely on users like you to improve the overall Match.com experience for everyone. Thank you.

When to Report a Concern

  • If someone’s Profile text claims they are not actually in the location their Profile states (e.g. they are really in Russia or Nigeria)
  • If someone’s Profile just does not add up (e.g. the picture doesn’t match the information)
  • If you know married people or minors who are using the service
  • If you see inappropriate Profiles or photos on the site
How to Report a Concern

Miscellaneous

Q: I’m single too. How do I join Match.com?
A: Very easily. Go to the member registration page and provide the information requested.

Register as a member ».
Q: How do I contact Customer Care?
A: You may contact Customer Care by email at customercare@match.com. A Match.com representative will contact you shortly.
 
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