TopSpot

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Increase my visibility!

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Match.com Canada. Uniquely Canadian.
Email Read Notification Feature

Email Read Notification is a great feature you can add to a basic subscription for a small fee. When a Match email you sent is first opened, that date will appear with the message in your Sent folder. If you purchased a bundled subscription plan, this feature was included in your subscription price.

How do I add this service to my subscription?

If you don't have a subscription yet, simply subscribe, and there will be an option to select a package with this feature. To add Email Read Notification to an existing subscription, sign in and follow these steps:

Click on the gear icon in the top navigation bar Click on Account Settings Click on Subscription Status Click on Choose an addition subscription package Follow the prompts to add the feature to your current subscription

How do I know if my messages have been read?

Once you've added it to your subscription, you can easily see if your email messages have been read. Click on Messages in the top navigation bar, then click on the "Sent" link. The right-hand column of your sent email list will show whether or not an email has been read. Once you have purchased Email Read Notification, all read emails will display the date they were opened.

Will other Match members know when I have opened a message from them?

If you receive an email from another Match subscriber who has purchased Email Read Notification, they will be notified of the date you opened the email. The Email Read Notification status is available on-site in the subscriber's Sent folder for 180 days.

I received a response to an email that I sent, but Email Read Notification is showing the message as "Not Yet Read." In a few cases, for off-site email (i.e. Hotmail, MSN, AOL, Gmail, Yahoo! email), the recipient of the email must have images and HTML enabled on their email client in order for Email Read Notification to function properly. If the recipient of the email has text-only set for their email client, then the subscriber sending the email will not receive a "read" receipt from Email Read Notification.